Contact Us

We do not offer customer visits or in-person pick-up options for parts orders.  Orders ship via US Post, Fedex or through a freight carrier.

 

Hourly Rates & Fees:

$125 per hour base rate (administrative, communications, standard shop labor and standard machining work, photography, research, shipment crating, etc)
$175 per hour for custom component design/engineering work and custom CNC machining / 3D Digitizing

$5 per square foot of space storage charge per day

 

Invoices past due by more than 30 days are subject to 10% per month late penalty fee

 

Returns are accepted by prior approval only.

 

Opened or installed products are not returnable.

 

Shipping and handling charges are not refundable.

 

Customer is responsible for any additional shipping charges resulting from incorrectly provided shipping information and / or requesting/changing shipping services after shipment.

 

Shipments that are returned to us a undeliverable (wrong address provided, never picked up from customs, etc) will have return shipping charges deducted from refund total.

 

Returns may be subject to a 25% restocking fee.

 

Wheels cannot be returned once they have been mounted (mounting covers installation of tires onto wheels AND / OR the fitment of the wheels to the vehicle)

 

All returns must be received freight prepaid and all returned merchandise must be in complete and "as new" condition (including product specific packaging).
 

Cores must be returned within 30 days of invoice date to be eligible for core credit.
 

No refunds on labor, machining and / or services.

 

Contact us for our entire fee schedule & terms of service.

 

NY Sales Tax applicable for all NY residents and in-state sales & shipments.

 
All transactions conducted in accordance with the laws and regulations of NY State and exclusively within the jurisdiction of NY State

 

Contact Details:

 

Business Hours: Workshop closed for summer of 2019.  Web store open for parts orders.  See main page for details and summer shipping schedule.  No phone or email contacts available during summer period.